1. Will
Email Spy Pro work on my computer?
No special requirements for hardware or software.
If monitored computer can run Microsoft Windows
95/98/ME/NT/2000/XP operating systems, the Email Spy Pro
will run as well.
The computer on which you read the e-mails sent by Email Spy Pro
can be ANY computer, including Windows, Macintosh, Unix,
Linux and Sun. The only requirement for the
receiving computer is that that secret email account must have
sufficient Inbox storage space to receive all the emails from the
monitored computer.
2. How much
disk space does Email Spy Pro take?
Email Spy Pro takes about 0.4 megabytes disk space ONLY.
Because program forward captured emails immediately when monitored
user sends own emails, NO additional disk space for captured
emails will be required.
3. How do I
hide Email Spy Pro operation from other users?
You simply have to go to program stealth mode. After that Email
Spy Pro does not show up as an icon/shortcut, does not appear in
the Windows system tray, does not appear in Windows Programs, does
not show up in the Windows task list, does not show up in the
Add/Remove Programs menu of Windows Control Panel. Furthermore
Email Spy Pro does not slow down the operation of the computer,
does not initiate connection to the Internet and will only forward
captured emails when the monitored user already connected to the
Internet and sends own emails.
4. How often
does Email Spy Pro send captured emails?
Email Spy Pro sends captured emails immediately when monitored
user sends own emails.
5. Program is
in stealth mode and hotkey is disabled. How do I start Email Spy
Pro Control Panel now?
You have to simply to run setup.exe file from downloaded program
package and Email Spy Pro Control Panel will be started.
6. How can I
disable Email Spy Pro password?
To disable existent password you have to run Email Spy Pro Control
Panel, choose Security tab and click to Change
button. Then simply click to OK to confirm empty password.
Important note: We strongly recommend don't
disable program access password.
7. How do I
get program version or my registration info?
You have to run Email Spy Pro Control Panel, click to Help
menu and choose About item.
8. How do I
enable or disable program work?
You have to run Email Spy Pro Control Panel and click to Email
Spy is active checkbox to enable or disable program work. That
option will work after Windows restart only.
9. How can I
purchase Email Spy Pro?
Go to our Purchase
and Download
section of our web site.
10. I got
warning message: "Number of installed licenses was
exceeded". What now?
There are two ways to resolve that problem:
1) Uninstall all superfluous Email Spy Pro copies so that
number of installed copies corresponds to number of purchased
licenses. Then restart computers (where licensed copies are
installed) to recover normal work of Email Spy Pro.
2) Purchase additional program licenses and reregister all
really installed copies by new registration key.
11. Can I
purchase single license of Email Spy Pro and install it on two or
more computers?
No, because Email Spy Pro will not work in that case and what is
more you will break our Software License Agreement.
12. I forgot
Email Spy Pro access password. How do I resolve that problem now?
If you are unregistered user you could click to No or Uninstall
buttons within program warning messages to uninstall Email Spy
Pro. After Windows restart you can reinstall program again and
assign new access password to continue Email Spy Pro trial and
evaluation.
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